What is system prompt?
The instructions that set a voice agent's role, tone, rules and goals.
System prompt, explained
The system prompt tells the language model who it is speaking for, what it may and may not say, and what outcome to aim for.
Changing the prompt changes the agent's behaviour without retraining the model.
See how these ideas come together in Chitti, Manolle's AI voice agent.
Related terms
- Large language model (LLM)An AI model trained on large amounts of text that can understand requests and generate human-like replies.
- GuardrailsRules and checks that keep an AI agent within safe, approved behaviour.
- Knowledge baseThe business information a voice agent answers from, such as prices, timings, policies and FAQs.
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