AI voice agent for Indian businesses
Chitti is Manolle's AI voice agent: an AI calling agent that answers your calls, calls every new lead back within seconds, and books appointments and orders, in English, Hindi, Telugu and more.
What is an AI voice agent?
An AI voice agent is software that talks to people on the phone the way a trained staff member would. It listens to what the caller says, understands what they want, replies in a natural voice, and takes action during the call: it books the appointment, takes the order, answers the question or passes the caller to the right person.
Businesses also call it an AI calling agent, an AI phone agent or an AI telecaller. Unlike an IVR, there is no menu and no "press 1". The caller just talks, interrupts, changes their mind, and the agent keeps up.
For Indian businesses, the hard part is language. Customers mix Hindi, Telugu or Tamil with English in one sentence. Chitti is built for Indian callers and that mixing. Read the full definition.
How Chitti works on a call
- 01
Listens
Speech-to-text built for Indian languages, accents and code-mixed speech turns the caller's words into text as they speak.
- 02
Understands
A language model reads the conversation with your business information: services, prices, timings and rules.
- 03
Acts
Chitti checks availability, books the slot, takes the order or sends a payment link while the caller is still on the line.
- 04
Speaks
A natural voice replies in the caller's language, and stops the moment the caller interrupts.
More on the parts: speech-to-text, barge-in, latency, code-mixing.
AI voice agent, IVR or call centre?
| AI voice agent | IVR | Call centre team | |
|---|---|---|---|
| How callers talk | Natural conversation | Menus and key presses | Natural conversation |
| Calls at once | Many in parallel | Many, menu only | One per person |
| Calls new leads | Within seconds, every time | No | When someone is free |
| Hours | Around the clock | Around the clock | Shift hours |
| Completes tasks | Books, takes orders, follows up | Routes the call | Yes |
| Complex or sensitive calls | Hands over to your team | Hands over | Handles them |
AI voice agent by industry
What Chitti does, the calls it makes and an example call, for each kind of business.
- AI voice agent for restaurants
- AI voice agent for clinics
- AI voice agent for dental clinics
- AI voice agent for diagnostic labs
- AI voice agent for fertility clinics
- AI voice agent for eye care
- AI voice agent for pharmacies
- AI voice agent for salons
- AI voice agent for gyms
- AI voice agent for real estate
- AI voice agent for interior designers
- AI voice agent for solar installers
- AI voice agent for home services
- AI voice agent for auto dealers
- AI voice agent for insurance
- AI voice agent for lenders
- AI voice agent for financial advisors
- AI voice agent for CA and legal firms
- AI voice agent for coaching institutes
- AI voice agent for schools and colleges
- AI voice agent for study abroad consultants
- AI voice agent for travel agencies
- AI voice agent for hotels
- AI voice agent for event venues
- AI voice agent for e-commerce
- AI voice agent for D2C brands
- AI voice agent for logistics
- AI voice agent for broadband providers
- AI voice agent for recruiters
- AI voice agent for pet clinics
What businesses use an AI voice agent for
- AI calls for Facebook and Instagram lead ads
- AI calls for Google Ads and website leads
- AI lead qualification calls
- AI appointment booking
- AI appointment reminder calls
- AI receptionist for inbound calls
- After-hours AI call answering
- Automatic call-back for missed calls
- AI phone order taking
- COD order confirmation calls
- AI payment and EMI reminder calls
- AI renewal reminder calls
- Site visit and test drive scheduling
- AI calls for admission enquiries
- AI customer feedback calls
- AI calls to re-engage old leads
- Delivery confirmation and rescheduling calls
- AI candidate screening calls
- Event, webinar and demo reminder calls
- AI customer support calls
Across India
Chitti calls and answers customers in every Indian city, in the languages spoken there.
Frequently asked questions
What is an AI voice agent?
An AI voice agent is software that holds a real phone conversation: it listens, understands what the caller wants, replies in a natural voice and takes action, such as booking an appointment or taking an order. Chitti is Manolle's AI voice agent.
Is an AI voice agent the same as an AI calling agent?
Yes, the terms are used for the same thing. "AI calling agent" stresses the phone side: calling leads back and answering business calls.
How is an AI voice agent different from an IVR?
An IVR plays a menu and waits for key presses. An AI voice agent lets the caller simply say what they need, handles interruptions and changes of mind, and completes the task on the call.
Which languages does Chitti speak?
Chitti speaks English, Hindi and Telugu, and more. Chitti is built on speech models that also support Tamil, Kannada, Malayalam, Bengali, Marathi, Gujarati, Punjabi and Odia; we confirm your language in the demo.
How fast does Chitti call a new lead?
Chitti calls new leads back within seconds of the enquiry, whether it comes from a Facebook or Instagram lead form, Google Ads, or your website.
Will an AI voice agent replace my team?
No. Chitti takes the repetitive calls, first call-backs, reminders and bookings, and hands qualified customers and complex conversations to your team with the full context.
Hear Chitti call one of your own leads.
See the complete system live: marketing, lead capture, AI voice calling, sales conversion, and analytics.