Text-to-speech (TTS), explained
In a voice agent, TTS speaks the agent's reply. Natural pacing, correct pronunciation of names and numbers, and fast start-up time all shape whether the caller feels they're talking to a person or a machine.
Indian-language TTS needs to pronounce local names, places and English loanwords the way a local speaker would.
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Related terms
- Speech-to-text (STT)Technology that converts spoken audio into written text, also called automatic speech recognition (ASR).
- Latency (voice response time)The delay between the caller finishing speaking and hearing the agent's reply.
- Voice cloningCreating a synthetic voice that sounds like a specific person.
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