What is AI receptionist?
An AI voice agent that answers a business's incoming calls like a front-desk receptionist.
AI receptionist, explained
An AI receptionist greets callers, answers common questions about timings, prices and location, books appointments and transfers calls to staff.
It is especially useful for clinics, salons, restaurants and service businesses whose staff are busy with customers in person.
See how these ideas come together in Chitti, Manolle's AI voice agent.
Related terms
- Inbound callingCalls customers make to a business, such as enquiries, bookings, orders and support.
- After-hours answeringHandling calls outside business hours, at night, on weekends and on holidays.
- AI voice agentSoftware that holds a spoken phone conversation with a person, understands what they say and takes action, such as booking an appointment or taking an order.
See an AI voice agent at work on your calls.
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