What is predictive dialer?
Software that dials many numbers automatically and connects answered calls to available agents.
Predictive dialer, explained
Predictive dialers keep human agents busy but can create silent or dropped calls when no agent is free.
AI voice agents remove that problem: the agent itself is always free to talk when the call connects.
See how these ideas come together in Chitti, Manolle's AI voice agent.
Related terms
- Outbound callingCalls a business makes to customers or leads, such as call-backs, reminders and follow-ups.
- Concurrent callsThe number of calls a system can handle at the same time.
- Answering machine detection (AMD)Detecting whether a call was answered by a person or by voicemail.
See an AI voice agent at work on your calls.
See the complete system live: marketing, lead capture, AI voice calling, sales conversion, and analytics.