Malayalam AI voice agent for clinics

An AI voice agent for clinics whose patients speak Malayalam. Chitti answers patient calls, matches the request to an open doctor slot, books the appointment and confirms it before the patient hangs up, so your front desk can look after the people in the waiting room.

Meet Chitti

How the call opens in Malayalam

Example lines from a call for Sunrise Clinic, with the English meaning under each.

Example lines in Malayalam

നമസ്കാരം! ഞാൻ Sunrise Clinic-ൽ നിന്ന് ചിട്ടി ആണ് സംസാരിക്കുന്നത്.Hello! This is Chitti calling from Sunrise Clinic.
അപ്പോയിന്റ്മെന്റിന് ഏത് ദിവസം, ഏത് സമയമാണ് നിങ്ങൾക്ക് സൗകര്യം?Which day and time would suit you for the appointment?
നിങ്ങളുടെ അടുത്ത അവസാന തീയതി ഓർമ്മിപ്പിക്കാനാണ് വിളിച്ചത്.I'm calling to remind you about your upcoming due date.
നന്ദി! ഉടൻ തന്നെ നിങ്ങൾക്ക് ഒരു സ്ഥിരീകരണ സന്ദേശം ലഭിക്കും.Thank you! You'll receive a confirmation message shortly.

Your patients and Malayalam

Malayalam is the first language of about 3.5 crore people in India (Census 2011), mostly in Kerala and Lakshadweep, with large communities in the Gulf.

A typical caller: “Naale appointment kittumo? Evening aanel nallathu.” (Can I get an appointment tomorrow? Evening would be good.)

Malayalam is supported by the speech models Chitti is built on. We confirm Malayalam for your business during your demo.

How Chitti handles Malayalam calls

What Chitti does for clinics

01
Answers the call
Greets the patient and notes the reason for the visit and the preferred doctor.
02
Checks availability
Matches the request to open slots for that doctor or department.
03
Books the appointment
Confirms the date, time and department, and sends the confirmation.
04
Reminds and logs
Calls before the visit to cut no-shows and logs every call on your dashboard.

A full example call for clinics