Punjabi AI voice agent for clinics

An AI voice agent for clinics whose patients speak Punjabi. Chitti answers patient calls, matches the request to an open doctor slot, books the appointment and confirms it before the patient hangs up, so your front desk can look after the people in the waiting room.

Meet Chitti

How the call opens in Punjabi

Example lines from a call for Sunrise Clinic, with the English meaning under each.

Example lines in Punjabi
  1. ਸਤ ਸ੍ਰੀ ਅਕਾਲ! ਮੈਂ Sunrise Clinic ਤੋਂ Chitti ਹਾਂ।Hello! This is Chitti calling from Sunrise Clinic.
  2. ਤੁਹਾਡੇ ਲਈ ਕਿਹੜੇ ਦਿਨ ਅਤੇ ਕਿਸ ਸਮੇਂ ਅਪੌਇੰਟਮੈਂਟ ਠੀਕ ਰਹੇਗੀ?Which day and time would suit you for the appointment?
  3. ਇਹ ਕਾਲ ਤੁਹਾਨੂੰ ਤੁਹਾਡੀ ਆਉਣ ਵਾਲੀ ਨਿਯਤ ਤਾਰੀਖ ਯਾਦ ਕਰਵਾਉਣ ਲਈ ਹੈ।I'm calling to remind you about your upcoming due date.
  4. ਧੰਨਵਾਦ! ਤੁਹਾਨੂੰ ਜਲਦੀ ਹੀ ਕਨਫਰਮੇਸ਼ਨ ਮੈਸੇਜ ਮਿਲ ਜਾਵੇਗਾ।Thank you! You'll receive a confirmation message shortly.

Your patients and Punjabi

Punjabi is the first language of about 3.3 crore people in India (Census 2011), mostly in Punjab and Chandigarh, with large communities in Delhi, Haryana and abroad.

A typical caller: “Kall da appointment mil jaauga? Shaam nu hove taan vadhiya.” (Will I get an appointment tomorrow? Evening would be great.)

Punjabi is supported by the speech models Chitti is built on. We confirm Punjabi for your business during your demo.

How Chitti handles Punjabi calls

What Chitti does for clinics

  1. 01

    Answers the call

    Greets the patient and notes the reason for the visit and the preferred doctor.

  2. 02

    Checks availability

    Matches the request to open slots for that doctor or department.

  3. 03

    Books the appointment

    Confirms the date, time and department, and sends the confirmation.

  4. 04

    Reminds and logs

    Calls before the visit to cut no-shows and logs every call on your dashboard.

A full example call for clinics

Clinics in Punjabi-speaking cities

Frequently asked questions

How does Chitti address patients in Punjabi?

Chitti uses the respectful ਤੁਸੀਂ (tusi) with every caller.

Does Chitti give medical advice?

No. Chitti books, reschedules and answers practical questions such as timings, fees and directions. Anything clinical is passed to your staff.

Hear Chitti call your patients in Punjabi.

See the complete system live: marketing, lead capture, AI voice calling, sales conversion, and analytics.

See how it works