Malayalam AI voice agent for diagnostic labs

An AI voice agent for diagnostic labs whose patients speak Malayalam. Chitti books lab tests and home sample collection, explains fasting and preparation instructions you provide, and calls the day before so the phlebotomist isn't sent to an empty house.

Meet Chitti

How the call opens in Malayalam

Example lines from a call for CarePlus Diagnostics, with the English meaning under each.

Example lines in Malayalam

നമസ്കാരം! ഞാൻ CarePlus Diagnostics-ൽ നിന്ന് ചിട്ടി ആണ് സംസാരിക്കുന്നത്.Hello! This is Chitti calling from CarePlus Diagnostics.
അപ്പോയിന്റ്മെന്റിന് ഏത് ദിവസം, ഏത് സമയമാണ് നിങ്ങൾക്ക് സൗകര്യം?Which day and time would suit you for the appointment?
നിങ്ങളുടെ അടുത്ത അവസാന തീയതി ഓർമ്മിപ്പിക്കാനാണ് വിളിച്ചത്.I'm calling to remind you about your upcoming due date.
നന്ദി! ഉടൻ തന്നെ നിങ്ങൾക്ക് ഒരു സ്ഥിരീകരണ സന്ദേശം ലഭിക്കും.Thank you! You'll receive a confirmation message shortly.

Your patients and Malayalam

Malayalam is the first language of about 3.5 crore people in India (Census 2011), mostly in Kerala and Lakshadweep, with large communities in the Gulf.

A typical caller: “Naale appointment kittumo? Evening aanel nallathu.” (Can I get an appointment tomorrow? Evening would be good.)

Malayalam is supported by the speech models Chitti is built on. We confirm Malayalam for your business during your demo.

How Chitti handles Malayalam calls

What Chitti does for diagnostic labs

01
Takes the request
Notes the tests or health package and whether it's a lab visit or home collection.
02
Explains preparation
Shares the fasting and preparation instructions you've set for each test.
03
Books the slot
Confirms the collection time and address.
04
Confirms the day before
Calls to reconfirm, and reschedules if needed.

A full example call for diagnostic labs