Punjabi AI voice agent for diagnostic labs

An AI voice agent for diagnostic labs whose patients speak Punjabi. Chitti books lab tests and home sample collection, explains fasting and preparation instructions you provide, and calls the day before so the phlebotomist isn't sent to an empty house.

Meet Chitti

How the call opens in Punjabi

Example lines from a call for CarePlus Diagnostics, with the English meaning under each.

Example lines in Punjabi

ਸਤ ਸ੍ਰੀ ਅਕਾਲ! ਮੈਂ CarePlus Diagnostics ਤੋਂ Chitti ਹਾਂ।Hello! This is Chitti calling from CarePlus Diagnostics.
ਤੁਹਾਡੇ ਲਈ ਕਿਹੜੇ ਦਿਨ ਅਤੇ ਕਿਸ ਸਮੇਂ ਅਪੌਇੰਟਮੈਂਟ ਠੀਕ ਰਹੇਗੀ?Which day and time would suit you for the appointment?
ਇਹ ਕਾਲ ਤੁਹਾਨੂੰ ਤੁਹਾਡੀ ਆਉਣ ਵਾਲੀ ਨਿਯਤ ਤਾਰੀਖ ਯਾਦ ਕਰਵਾਉਣ ਲਈ ਹੈ।I'm calling to remind you about your upcoming due date.
ਧੰਨਵਾਦ! ਤੁਹਾਨੂੰ ਜਲਦੀ ਹੀ ਕਨਫਰਮੇਸ਼ਨ ਮੈਸੇਜ ਮਿਲ ਜਾਵੇਗਾ।Thank you! You'll receive a confirmation message shortly.

Your patients and Punjabi

Punjabi is the first language of about 3.3 crore people in India (Census 2011), mostly in Punjab and Chandigarh, with large communities in Delhi, Haryana and abroad.

A typical caller: “Kall da appointment mil jaauga? Shaam nu hove taan vadhiya.” (Will I get an appointment tomorrow? Evening would be great.)

Punjabi is supported by the speech models Chitti is built on. We confirm Punjabi for your business during your demo.

How Chitti handles Punjabi calls

What Chitti does for diagnostic labs

01
Takes the request
Notes the tests or health package and whether it's a lab visit or home collection.
02
Explains preparation
Shares the fasting and preparation instructions you've set for each test.
03
Books the slot
Confirms the collection time and address.
04
Confirms the day before
Calls to reconfirm, and reschedules if needed.

A full example call for diagnostic labs