What is code-mixing (Hinglish, Tenglish and more)?
Switching between two languages within one conversation or sentence, very common in Indian phone calls.
Code-mixing (Hinglish, Tenglish and more), explained
Indian callers often mix their language with English: "Saturday ki appointment book cheyandi" or "kal delivery ho jayegi na?". Names for this include Hinglish, Tenglish, Tanglish and Manglish.
A voice agent for India must understand mixed speech and reply naturally, not force the caller into formal language.
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Related terms
- Speech-to-text (STT)Technology that converts spoken audio into written text, also called automatic speech recognition (ASR).
- Multilingual voice AIVoice AI that can hold conversations in several languages, and switch between them when the caller does.
- Text-to-speech (TTS)Technology that turns written text into spoken audio.
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