Malayalam AI voice agent for broadband providers
An AI voice agent for broadband providers whose subscribers speak Malayalam. Chitti reminds subscribers before their plan expires, sends the renewal link, logs outage complaints with the right details and books technician visits.
How the call opens in Malayalam
Example lines from a call for FiberLink Broadband, with the English meaning under each.
- നമസ്കാരം! ഞാൻ FiberLink Broadband-ൽ നിന്ന് ചിട്ടി ആണ് സംസാരിക്കുന്നത്.Hello! This is Chitti calling from FiberLink Broadband.
- നിങ്ങളുടെ അടുത്ത അവസാന തീയതി ഓർമ്മിപ്പിക്കാനാണ് വിളിച്ചത്.I'm calling to remind you about your upcoming due date.
- ദയവായി നിങ്ങളുടെ ഓർഡർ നമ്പർ പറയൂ, ഇപ്പോൾ തന്നെ സ്റ്റാറ്റസ് നോക്കാം.Please tell me your order number, and I'll check the status right away.
- നന്ദി! ഉടൻ തന്നെ നിങ്ങൾക്ക് ഒരു സ്ഥിരീകരണ സന്ദേശം ലഭിക്കും.Thank you! You'll receive a confirmation message shortly.
Your subscribers and Malayalam
Malayalam is the first language of about 3.5 crore people in India (Census 2011), mostly in Kerala and Lakshadweep, with large communities in the Gulf.
A typical caller: “Naale appointment kittumo? Evening aanel nallathu.” (Can I get an appointment tomorrow? Evening would be good.)
Malayalam is supported by the speech models Chitti is built on. We confirm Malayalam for your business during your demo.
What Chitti does for broadband providers
- 01
Reminds before expiry
Calls subscribers ahead of the plan end date.
- 02
Sends the renewal link
Shares a payment link to renew on the call.
- 03
Logs complaints
Collects account, address and the issue.
- 04
Books the technician
Schedules a visit when needed.
Frequently asked questions
How does Chitti address subscribers in Malayalam?
Chitti uses the respectful നിങ്ങൾ (ningal) and a courteous tone throughout.
Can Chitti handle outage calls?
Yes. Chitti shares the outage update you post and logs each caller's details.
Hear Chitti call your subscribers in Malayalam.
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