AI voice agent for broadband providers
Chitti reminds subscribers before their plan expires, sends the renewal link, logs outage complaints with the right details and books technician visits.
Why broadband providers miss customers on the phone
- Subscribers churn because renewals weren't reminded.
- Outage days flood the phone lines.
- Complaints lack the details technicians need.
What Chitti does on every call
- 01
Reminds before expiry
Calls subscribers ahead of the plan end date.
- 02
Sends the renewal link
Shares a payment link to renew on the call.
- 03
Logs complaints
Collects account, address and the issue.
- 04
Books the technician
Schedules a visit when needed.
An AI call for broadband providers, start to finish
Here's how a typical call with subscribers goes. Chitti follows your script, prices and rules.
- ChittiHello, this is Chitti from FiberLink Broadband. Your 100 Mbps plan expires on Sunday.
- CallerOh, can I renew for three months?
- ChittiYes. I'm sending a payment link for the three-month plan now.
- CallerGot it.
- ChittiOnce paid, your plan extends automatically. Anything else I can help with?
Talk to subscribers in their language
Chitti speaks English, Hindi and Telugu, and more. Pick a language to see how a call for broadband providers sounds in it.
Calls Chitti makes for broadband providers
- AI payment and EMI reminder callsChitti makes polite reminder calls before payments, EMIs and fees are due, and sends a payment link on the call.
- AI renewal reminder callsChitti calls customers before their policy, plan or membership expires and helps them renew on the call.
- AI customer support callsChitti answers your common support questions, such as order status, timings, prices and policies, and escalates the rest.
Frequently asked questions
Can Chitti handle outage calls?
Yes. Chitti shares the outage update you post and logs each caller's details.
Can it upsell higher plans?
Chitti can mention the upgrade offers you set during renewal calls.
Similar industries
See Chitti answer a call for broadband providers.
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