Tamil AI voice agent for broadband providers
An AI voice agent for broadband providers whose subscribers speak Tamil. Chitti reminds subscribers before their plan expires, sends the renewal link, logs outage complaints with the right details and books technician visits.
How the call opens in Tamil
Example lines from a call for FiberLink Broadband, with the English meaning under each.
- வணக்கம்! நான் FiberLink Broadband-இலிருந்து சிட்டி பேசுகிறேன்.Hello! This is Chitti calling from FiberLink Broadband.
- உங்கள் வரவிருக்கும் கெடு தேதியை நினைவூட்டவே அழைக்கிறேன்.I'm calling to remind you about your upcoming due date.
- தயவுசெய்து உங்கள் ஆர்டர் எண்ணைச் சொல்லுங்கள், இப்போதே நிலையைப் பார்க்கிறேன்.Please tell me your order number, and I'll check the status right away.
- நன்றி! விரைவில் உங்களுக்கு உறுதிப்படுத்தல் செய்தி வரும்.Thank you! You'll receive a confirmation message shortly.
Your subscribers and Tamil
Tamil is the first language of about 6.9 crore people in India (Census 2011), mostly in Tamil Nadu and Puducherry, with large communities in Karnataka, Kerala and abroad.
A typical caller: “Naalaikku appointment kidaikkuma? Evening-na convenient-a irukkum.” (Can I get an appointment tomorrow? Evening would be convenient.)
Tamil is supported by the speech models Chitti is built on. We confirm Tamil for your business during your demo.
What Chitti does for broadband providers
- 01
Reminds before expiry
Calls subscribers ahead of the plan end date.
- 02
Sends the renewal link
Shares a payment link to renew on the call.
- 03
Logs complaints
Collects account, address and the issue.
- 04
Books the technician
Schedules a visit when needed.
Cities where most callers speak Tamil
Frequently asked questions
How does Chitti address subscribers in Tamil?
Chitti uses the respectful நீங்கள் (neengal) with every caller.
Can Chitti handle outage calls?
Yes. Chitti shares the outage update you post and logs each caller's details.
Hear Chitti call your subscribers in Tamil.
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