Punjabi AI voice agent for broadband providers

An AI voice agent for broadband providers whose subscribers speak Punjabi. Chitti reminds subscribers before their plan expires, sends the renewal link, logs outage complaints with the right details and books technician visits.

Meet Chitti

How the call opens in Punjabi

Example lines from a call for FiberLink Broadband, with the English meaning under each.

Example lines in Punjabi
  1. ਸਤ ਸ੍ਰੀ ਅਕਾਲ! ਮੈਂ FiberLink Broadband ਤੋਂ Chitti ਹਾਂ।Hello! This is Chitti calling from FiberLink Broadband.
  2. ਇਹ ਕਾਲ ਤੁਹਾਨੂੰ ਤੁਹਾਡੀ ਆਉਣ ਵਾਲੀ ਨਿਯਤ ਤਾਰੀਖ ਯਾਦ ਕਰਵਾਉਣ ਲਈ ਹੈ।I'm calling to remind you about your upcoming due date.
  3. ਕਿਰਪਾ ਕਰਕੇ ਆਪਣਾ ਆਰਡਰ ਨੰਬਰ ਦੱਸੋ, ਸਟੇਟਸ ਹੁਣੇ ਚੈੱਕ ਹੋ ਜਾਵੇਗਾ।Please tell me your order number, and I'll check the status right away.
  4. ਧੰਨਵਾਦ! ਤੁਹਾਨੂੰ ਜਲਦੀ ਹੀ ਕਨਫਰਮੇਸ਼ਨ ਮੈਸੇਜ ਮਿਲ ਜਾਵੇਗਾ।Thank you! You'll receive a confirmation message shortly.

Your subscribers and Punjabi

Punjabi is the first language of about 3.3 crore people in India (Census 2011), mostly in Punjab and Chandigarh, with large communities in Delhi, Haryana and abroad.

A typical caller: “Kall da appointment mil jaauga? Shaam nu hove taan vadhiya.” (Will I get an appointment tomorrow? Evening would be great.)

Punjabi is supported by the speech models Chitti is built on. We confirm Punjabi for your business during your demo.

How Chitti handles Punjabi calls

What Chitti does for broadband providers

  1. 01

    Reminds before expiry

    Calls subscribers ahead of the plan end date.

  2. 02

    Sends the renewal link

    Shares a payment link to renew on the call.

  3. 03

    Logs complaints

    Collects account, address and the issue.

  4. 04

    Books the technician

    Schedules a visit when needed.

A full example call for broadband providers

Cities where most callers speak Punjabi

Frequently asked questions

How does Chitti address subscribers in Punjabi?

Chitti uses the respectful ਤੁਸੀਂ (tusi) with every caller.

Can Chitti handle outage calls?

Yes. Chitti shares the outage update you post and logs each caller's details.

Hear Chitti call your subscribers in Punjabi.

See the complete system live: marketing, lead capture, AI voice calling, sales conversion, and analytics.

See how it works