AI customer support calls
Chitti answers your common support questions, such as order status, timings, prices and policies, and escalates the rest.
The problem
Most support calls ask the same few questions, and customers wait in a queue for answers a system could give.
How Chitti handles it
- 01
Chitti answers the support call.
- 02
It identifies the customer and their question.
- 03
It answers from your information or your connected systems.
- 04
It escalates anything else with full context.
What it sounds like
- CallerWhere is my order?
- ChittiIt's out for delivery and should arrive by 7 pm today.
Frequently asked questions
Can Chitti look up orders?
Yes, when your store or system is connected.
What if Chitti can't answer?
It hands the caller to your team with the full context, so they don't repeat themselves.
Hear Chitti make this call for your business.
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