AI voice agent for diagnostic labs

Chitti books lab tests and home sample collection, explains fasting and preparation instructions you provide, and calls the day before so the phlebotomist isn't sent to an empty house.

Meet Chitti

Why diagnostic labs miss customers on the phone

  • Patients call to ask the same preparation questions all day.
  • Home collection slots are missed because nobody confirmed them.
  • Package enquiries from ads are not called back fast enough.

What Chitti does on every call

  1. 01

    Takes the request

    Notes the tests or health package and whether it's a lab visit or home collection.

  2. 02

    Explains preparation

    Shares the fasting and preparation instructions you've set for each test.

  3. 03

    Books the slot

    Confirms the collection time and address.

  4. 04

    Confirms the day before

    Calls to reconfirm, and reschedules if needed.

An AI call for diagnostic labs, start to finish

Here's how a typical call with patients goes. Chitti follows your script, prices and rules.

Example call
  1. ChittiHello, CarePlus Diagnostics. Would you like a lab visit or home sample collection?
  2. CallerHome collection for a full body check-up.
  3. ChittiThat package needs 10 to 12 hours of fasting. Tomorrow between 7 and 8 am, is that fine?
  4. CallerYes.
  5. ChittiBooked for tomorrow, 7 to 8 am, at your address in Kondapur. I'll call tonight to reconfirm.

Frequently asked questions

Can Chitti share test reports?

Chitti can tell a patient whether a report is ready and how to get it, using what your system exposes. It does not read out medical results.

Does it handle home collection routes?

Chitti books the slot and address; your team assigns the phlebotomist from the dashboard.

See Chitti answer a call for diagnostic labs.

See the complete system live: marketing, lead capture, AI voice calling, sales conversion, and analytics.

See how it works