Tamil AI voice agent for diagnostic labs

An AI voice agent for diagnostic labs whose patients speak Tamil. Chitti books lab tests and home sample collection, explains fasting and preparation instructions you provide, and calls the day before so the phlebotomist isn't sent to an empty house.

Meet Chitti

How the call opens in Tamil

Example lines from a call for CarePlus Diagnostics, with the English meaning under each.

Example lines in Tamil
  1. வணக்கம்! நான் CarePlus Diagnostics-இலிருந்து சிட்டி பேசுகிறேன்.Hello! This is Chitti calling from CarePlus Diagnostics.
  2. உங்களுக்கு எந்த நாள், எந்த நேரத்தில் அப்பாயிண்ட்மெண்ட் வசதியாக இருக்கும்?Which day and time would suit you for the appointment?
  3. உங்கள் வரவிருக்கும் கெடு தேதியை நினைவூட்டவே அழைக்கிறேன்.I'm calling to remind you about your upcoming due date.
  4. நன்றி! விரைவில் உங்களுக்கு உறுதிப்படுத்தல் செய்தி வரும்.Thank you! You'll receive a confirmation message shortly.

Your patients and Tamil

Tamil is the first language of about 6.9 crore people in India (Census 2011), mostly in Tamil Nadu and Puducherry, with large communities in Karnataka, Kerala and abroad.

A typical caller: “Naalaikku appointment kidaikkuma? Evening-na convenient-a irukkum.” (Can I get an appointment tomorrow? Evening would be convenient.)

Tamil is supported by the speech models Chitti is built on. We confirm Tamil for your business during your demo.

How Chitti handles Tamil calls

What Chitti does for diagnostic labs

  1. 01

    Takes the request

    Notes the tests or health package and whether it's a lab visit or home collection.

  2. 02

    Explains preparation

    Shares the fasting and preparation instructions you've set for each test.

  3. 03

    Books the slot

    Confirms the collection time and address.

  4. 04

    Confirms the day before

    Calls to reconfirm, and reschedules if needed.

A full example call for diagnostic labs

Diagnostic Labs in Tamil-speaking cities

Frequently asked questions

How does Chitti address patients in Tamil?

Chitti uses the respectful நீங்கள் (neengal) with every caller.

Can Chitti share test reports?

Chitti can tell a patient whether a report is ready and how to get it, using what your system exposes. It does not read out medical results.

Hear Chitti call your patients in Tamil.

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