Bengali AI voice agent for diagnostic labs

An AI voice agent for diagnostic labs whose patients speak Bengali. Chitti books lab tests and home sample collection, explains fasting and preparation instructions you provide, and calls the day before so the phlebotomist isn't sent to an empty house.

Meet Chitti

How the call opens in Bengali

Example lines from a call for CarePlus Diagnostics, with the English meaning under each.

Example lines in Bengali

নমস্কার! আমি CarePlus Diagnostics থেকে চিট্টি বলছি।Hello! This is Chitti calling from CarePlus Diagnostics.
আপনার জন্য কোন দিন, কোন সময়ে অ্যাপয়েন্টমেন্ট সুবিধাজনক হবে?Which day and time would suit you for the appointment?
আপনার আসন্ন নির্ধারিত তারিখটি মনে করিয়ে দিতে ফোন করেছি।I'm calling to remind you about your upcoming due date.
ধন্যবাদ! শীঘ্রই আপনি একটি কনফার্মেশন মেসেজ পাবেন।Thank you! You'll receive a confirmation message shortly.

Your patients and Bengali

Bengali is the first language of about 9.7 crore people in India (Census 2011), mostly in West Bengal and Tripura, and the Barak Valley of Assam.

A typical caller: “Kal appointment pawa jabe? Bikel hole bhalo hoy.” (Can I get an appointment tomorrow? Late afternoon would be good.)

Bengali is supported by the speech models Chitti is built on. We confirm Bengali for your business during your demo.

How Chitti handles Bengali calls

What Chitti does for diagnostic labs

01
Takes the request
Notes the tests or health package and whether it's a lab visit or home collection.
02
Explains preparation
Shares the fasting and preparation instructions you've set for each test.
03
Books the slot
Confirms the collection time and address.
04
Confirms the day before
Calls to reconfirm, and reschedules if needed.

A full example call for diagnostic labs