Bengali AI voice agent for D2C brands
An AI voice agent for D2C brands whose customers speak Bengali. Chitti calls to confirm cash-on-delivery orders before they ship, reaches out about abandoned carts, and calls repeat customers when it's time to reorder.
How the call opens in Bengali
Example lines from a call for Kesar Naturals, with the English meaning under each.
- নমস্কার! আমি Kesar Naturals থেকে চিট্টি বলছি।Hello! This is Chitti calling from Kesar Naturals.
- আজ আপনি কী অর্ডার করতে চান?What would you like to order today?
- অনুগ্রহ করে আপনার অর্ডার নম্বরটি বলুন, এখনই স্ট্যাটাস দেখে নিচ্ছি।Please tell me your order number, and I'll check the status right away.
- ধন্যবাদ! শীঘ্রই আপনি একটি কনফার্মেশন মেসেজ পাবেন।Thank you! You'll receive a confirmation message shortly.
Your customers and Bengali
Bengali is the first language of about 9.7 crore people in India (Census 2011), mostly in West Bengal and Tripura, and the Barak Valley of Assam.
A typical caller: “Kal appointment pawa jabe? Bikel hole bhalo hoy.” (Can I get an appointment tomorrow? Late afternoon would be good.)
Bengali is supported by the speech models Chitti is built on. We confirm Bengali for your business during your demo.
What Chitti does for D2C brands
- 01
Confirms COD orders
Calls before dispatch to confirm the order and address.
- 02
Recovers carts
Calls shoppers who left items in the cart.
- 03
Drives reorders
Calls when a consumable is likely to run out.
- 04
Logs results
Marks confirmed, cancelled and changed orders on your dashboard.
Frequently asked questions
How does Chitti address customers in Bengali?
Chitti uses the respectful আপনি (apni) with every caller.
How does COD confirmation reduce returns?
Calling before dispatch catches fake, accidental and changed orders, so fewer parcels come back unopened.
Hear Chitti call your customers in Bengali.
See the complete system live: marketing, lead capture, AI voice calling, sales conversion, and analytics.