Punjabi AI voice agent for D2C brands
An AI voice agent for D2C brands whose customers speak Punjabi. Chitti calls to confirm cash-on-delivery orders before they ship, reaches out about abandoned carts, and calls repeat customers when it's time to reorder.
How the call opens in Punjabi
Example lines from a call for Kesar Naturals, with the English meaning under each.
- ਸਤ ਸ੍ਰੀ ਅਕਾਲ! ਮੈਂ Kesar Naturals ਤੋਂ Chitti ਹਾਂ।Hello! This is Chitti calling from Kesar Naturals.
- ਅੱਜ ਤੁਸੀਂ ਕੀ ਆਰਡਰ ਕਰਨਾ ਚਾਹੋਗੇ?What would you like to order today?
- ਕਿਰਪਾ ਕਰਕੇ ਆਪਣਾ ਆਰਡਰ ਨੰਬਰ ਦੱਸੋ, ਸਟੇਟਸ ਹੁਣੇ ਚੈੱਕ ਹੋ ਜਾਵੇਗਾ।Please tell me your order number, and I'll check the status right away.
- ਧੰਨਵਾਦ! ਤੁਹਾਨੂੰ ਜਲਦੀ ਹੀ ਕਨਫਰਮੇਸ਼ਨ ਮੈਸੇਜ ਮਿਲ ਜਾਵੇਗਾ।Thank you! You'll receive a confirmation message shortly.
Your customers and Punjabi
Punjabi is the first language of about 3.3 crore people in India (Census 2011), mostly in Punjab and Chandigarh, with large communities in Delhi, Haryana and abroad.
A typical caller: “Kall da appointment mil jaauga? Shaam nu hove taan vadhiya.” (Will I get an appointment tomorrow? Evening would be great.)
Punjabi is supported by the speech models Chitti is built on. We confirm Punjabi for your business during your demo.
What Chitti does for D2C brands
- 01
Confirms COD orders
Calls before dispatch to confirm the order and address.
- 02
Recovers carts
Calls shoppers who left items in the cart.
- 03
Drives reorders
Calls when a consumable is likely to run out.
- 04
Logs results
Marks confirmed, cancelled and changed orders on your dashboard.
D2C Brands in Punjabi-speaking cities
Frequently asked questions
How does Chitti address customers in Punjabi?
Chitti uses the respectful ਤੁਸੀਂ (tusi) with every caller.
How does COD confirmation reduce returns?
Calling before dispatch catches fake, accidental and changed orders, so fewer parcels come back unopened.
Hear Chitti call your customers in Punjabi.
See the complete system live: marketing, lead capture, AI voice calling, sales conversion, and analytics.