Malayalam AI voice agent for D2C brands
An AI voice agent for D2C brands whose customers speak Malayalam. Chitti calls to confirm cash-on-delivery orders before they ship, reaches out about abandoned carts, and calls repeat customers when it's time to reorder.
How the call opens in Malayalam
Example lines from a call for Kesar Naturals, with the English meaning under each.
- നമസ്കാരം! ഞാൻ Kesar Naturals-ൽ നിന്ന് ചിട്ടി ആണ് സംസാരിക്കുന്നത്.Hello! This is Chitti calling from Kesar Naturals.
- ഇന്ന് നിങ്ങൾക്ക് എന്താണ് ഓർഡർ ചെയ്യേണ്ടത്?What would you like to order today?
- ദയവായി നിങ്ങളുടെ ഓർഡർ നമ്പർ പറയൂ, ഇപ്പോൾ തന്നെ സ്റ്റാറ്റസ് നോക്കാം.Please tell me your order number, and I'll check the status right away.
- നന്ദി! ഉടൻ തന്നെ നിങ്ങൾക്ക് ഒരു സ്ഥിരീകരണ സന്ദേശം ലഭിക്കും.Thank you! You'll receive a confirmation message shortly.
Your customers and Malayalam
Malayalam is the first language of about 3.5 crore people in India (Census 2011), mostly in Kerala and Lakshadweep, with large communities in the Gulf.
A typical caller: “Naale appointment kittumo? Evening aanel nallathu.” (Can I get an appointment tomorrow? Evening would be good.)
Malayalam is supported by the speech models Chitti is built on. We confirm Malayalam for your business during your demo.
What Chitti does for D2C brands
- 01
Confirms COD orders
Calls before dispatch to confirm the order and address.
- 02
Recovers carts
Calls shoppers who left items in the cart.
- 03
Drives reorders
Calls when a consumable is likely to run out.
- 04
Logs results
Marks confirmed, cancelled and changed orders on your dashboard.
Frequently asked questions
How does Chitti address customers in Malayalam?
Chitti uses the respectful നിങ്ങൾ (ningal) and a courteous tone throughout.
How does COD confirmation reduce returns?
Calling before dispatch catches fake, accidental and changed orders, so fewer parcels come back unopened.
Hear Chitti call your customers in Malayalam.
See the complete system live: marketing, lead capture, AI voice calling, sales conversion, and analytics.