Odia AI voice agent for D2C brands

An AI voice agent for D2C brands whose customers speak Odia. Chitti calls to confirm cash-on-delivery orders before they ship, reaches out about abandoned carts, and calls repeat customers when it's time to reorder.

Meet Chitti

How the call opens in Odia

Example lines from a call for Kesar Naturals, with the English meaning under each.

Example lines in Odia
  1. ନମସ୍କାର! ମୁଁ Kesar Naturals ତରଫରୁ ଚିଟ୍ଟି କହୁଛି।Hello! This is Chitti calling from Kesar Naturals.
  2. ଆଜି ଆପଣ କଣ ଅର୍ଡର କରିବାକୁ ଚାହୁଁଛନ୍ତି?What would you like to order today?
  3. ଦୟାକରି ଆପଣଙ୍କ ଅର୍ଡର ନମ୍ବର କୁହନ୍ତୁ, ମୁଁ ଏବେ ହିଁ ଷ୍ଟାଟସ୍ ଦେଖୁଛି।Please tell me your order number, and I'll check the status right away.
  4. ଧନ୍ୟବାଦ! ଆପଣ ଶୀଘ୍ର ଏକ କନଫର୍ମେସନ୍ ମେସେଜ୍ ପାଇବେ।Thank you! You'll receive a confirmation message shortly.

Your customers and Odia

Odia is the first language of about 3.8 crore people in India (Census 2011), mostly in Odisha, with communities in Jharkhand, West Bengal and Chhattisgarh.

A typical caller: “Kali appointment miliba ki? Sandhya hele bhala.” (Can I get an appointment tomorrow? Evening would be good.)

Odia is supported by the speech models Chitti is built on. We confirm Odia for your business during your demo.

How Chitti handles Odia calls

What Chitti does for D2C brands

  1. 01

    Confirms COD orders

    Calls before dispatch to confirm the order and address.

  2. 02

    Recovers carts

    Calls shoppers who left items in the cart.

  3. 03

    Drives reorders

    Calls when a consumable is likely to run out.

  4. 04

    Logs results

    Marks confirmed, cancelled and changed orders on your dashboard.

A full example call for D2C brands

Cities where most callers speak Odia

Frequently asked questions

How does Chitti address customers in Odia?

Chitti uses the respectful ଆପଣ (apana) with every caller.

How does COD confirmation reduce returns?

Calling before dispatch catches fake, accidental and changed orders, so fewer parcels come back unopened.

Hear Chitti call your customers in Odia.

See the complete system live: marketing, lead capture, AI voice calling, sales conversion, and analytics.

See how it works