Odia AI voice agent for pharmacies
An AI voice agent for pharmacies whose customers speak Odia. Chitti takes refill orders over the phone, checks whether the customer has a valid prescription on file, confirms the delivery address and reminds regular customers when a monthly refill is due.
How the call opens in Odia
Example lines from a call for Lotus Pharmacy, with the English meaning under each.
- ନମସ୍କାର! ମୁଁ Lotus Pharmacy ତରଫରୁ ଚିଟ୍ଟି କହୁଛି।Hello! This is Chitti calling from Lotus Pharmacy.
- ଆଜି ଆପଣ କଣ ଅର୍ଡର କରିବାକୁ ଚାହୁଁଛନ୍ତି?What would you like to order today?
- ଦୟାକରି ଆପଣଙ୍କ ଅର୍ଡର ନମ୍ବର କୁହନ୍ତୁ, ମୁଁ ଏବେ ହିଁ ଷ୍ଟାଟସ୍ ଦେଖୁଛି।Please tell me your order number, and I'll check the status right away.
- ଧନ୍ୟବାଦ! ଆପଣ ଶୀଘ୍ର ଏକ କନଫର୍ମେସନ୍ ମେସେଜ୍ ପାଇବେ।Thank you! You'll receive a confirmation message shortly.
Your customers and Odia
Odia is the first language of about 3.8 crore people in India (Census 2011), mostly in Odisha, with communities in Jharkhand, West Bengal and Chhattisgarh.
A typical caller: “Kali appointment miliba ki? Sandhya hele bhala.” (Can I get an appointment tomorrow? Evening would be good.)
Odia is supported by the speech models Chitti is built on. We confirm Odia for your business during your demo.
What Chitti does for pharmacies
- 01
Takes the order
Notes the medicines, strength and quantity, and reads them back.
- 02
Checks the prescription
Asks the customer to share a prescription where one is needed.
- 03
Confirms delivery
Confirms the address and delivery or pickup time.
- 04
Reminds for refills
Calls regular customers when their monthly refill is due.
Cities where most callers speak Odia
Frequently asked questions
How does Chitti address customers in Odia?
Chitti uses the respectful ଆପଣ (apana) with every caller.
Does Chitti recommend medicines?
No. Chitti takes orders for what the customer asks for and never suggests or substitutes medicines.
Hear Chitti call your customers in Odia.
See the complete system live: marketing, lead capture, AI voice calling, sales conversion, and analytics.