Odia AI voice agent for logistics

An AI voice agent for logistics whose recipients speak Odia. Chitti answers tracking calls, reschedules failed deliveries, confirms addresses before the rider leaves and keeps customers updated without your call centre picking up.

Meet Chitti

How the call opens in Odia

Example lines from a call for SwiftShip Couriers, with the English meaning under each.

Example lines in Odia
  1. ନମସ୍କାର! ମୁଁ SwiftShip Couriers ତରଫରୁ ଚିଟ୍ଟି କହୁଛି।Hello! This is Chitti calling from SwiftShip Couriers.
  2. ଦୟାକରି ଆପଣଙ୍କ ଅର୍ଡର ନମ୍ବର କୁହନ୍ତୁ, ମୁଁ ଏବେ ହିଁ ଷ୍ଟାଟସ୍ ଦେଖୁଛି।Please tell me your order number, and I'll check the status right away.
  3. ଆପଣଙ୍କ ଆଗାମୀ ଧାର୍ଯ୍ୟ ତାରିଖ ମନେ ପକାଇବା ପାଇଁ ଏହି କଲ୍।I'm calling to remind you about your upcoming due date.
  4. ଧନ୍ୟବାଦ! ଆପଣ ଶୀଘ୍ର ଏକ କନଫର୍ମେସନ୍ ମେସେଜ୍ ପାଇବେ।Thank you! You'll receive a confirmation message shortly.

Your recipients and Odia

Odia is the first language of about 3.8 crore people in India (Census 2011), mostly in Odisha, with communities in Jharkhand, West Bengal and Chhattisgarh.

A typical caller: “Kali appointment miliba ki? Sandhya hele bhala.” (Can I get an appointment tomorrow? Evening would be good.)

Odia is supported by the speech models Chitti is built on. We confirm Odia for your business during your demo.

How Chitti handles Odia calls

What Chitti does for logistics

  1. 01

    Answers tracking calls

    Finds the shipment by number or phone.

  2. 02

    Confirms before dispatch

    Calls to confirm the address and availability.

  3. 03

    Reschedules

    Offers the next delivery window after a failed attempt.

  4. 04

    Updates the record

    Logs the new slot and notifies the customer.

A full example call for logistics

Cities where most callers speak Odia

Frequently asked questions

How does Chitti address recipients in Odia?

Chitti uses the respectful ଆପଣ (apana) with every caller.

Can Chitti handle high call volumes?

Yes. Chitti takes many calls at the same time, so peak days don't build a queue.

Hear Chitti call your recipients in Odia.

See the complete system live: marketing, lead capture, AI voice calling, sales conversion, and analytics.

See how it works