AI voice agent for logistics

Chitti answers tracking calls, reschedules failed deliveries, confirms addresses before the rider leaves and keeps customers updated without your call centre picking up.

Meet Chitti

Why logistics miss customers on the phone

  • Failed deliveries cost a second trip.
  • Customers call repeatedly for tracking updates.
  • Riders waste time on wrong or incomplete addresses.

What Chitti does on every call

  1. 01

    Answers tracking calls

    Finds the shipment by number or phone.

  2. 02

    Confirms before dispatch

    Calls to confirm the address and availability.

  3. 03

    Reschedules

    Offers the next delivery window after a failed attempt.

  4. 04

    Updates the record

    Logs the new slot and notifies the customer.

An AI call for logistics, start to finish

Here's how a typical call with recipients goes. Chitti follows your script, prices and rules.

Example call
  1. ChittiHello, SwiftShip Couriers. I'm calling about your parcel. Will someone be home today between 2 and 5?
  2. CallerNo, I'm at work. Can you deliver tomorrow morning?
  3. ChittiYes, tomorrow between 9 and 12. Is the address Flat 402, Lake Residency?
  4. CallerCorrect.
  5. ChittiRescheduled for tomorrow morning. You'll get a message when the rider is on the way.

Talk to recipients in their language

Chitti speaks English, Hindi and Telugu, and more. Pick a language to see how a call for logistics sounds in it.

Telugu AI voice agent for logisticsHindi AI voice agent for logisticsTamil AI voice agent for logisticsKannada AI voice agent for logisticsMalayalam AI voice agent for logisticsBengali AI voice agent for logisticsMarathi AI voice agent for logisticsGujarati AI voice agent for logisticsPunjabi AI voice agent for logisticsOdia AI voice agent for logistics

Calls Chitti makes for logistics

Cities where logistics use Chitti most

Local pages with the languages and businesses of each city.

Logistics in VisakhapatnamLogistics in KakinadaLogistics in MangaluruLogistics in TiruppurLogistics in KollamLogistics in NagpurLogistics in Navi MumbaiLogistics in BhavnagarLogistics in HowrahLogistics in SiliguriLogistics in PanipatLogistics in Moradabad

Frequently asked questions

Can Chitti handle high call volumes?

Yes. Chitti takes many calls at the same time, so peak days don't build a queue.

Can it confirm addresses before dispatch?

Yes, Chitti calls ahead and updates the address on the record.

Similar industries

See Chitti answer a call for logistics.

See the complete system live: marketing, lead capture, AI voice calling, sales conversion, and analytics.

See how it works