Tamil AI voice agent for logistics

An AI voice agent for logistics whose recipients speak Tamil. Chitti answers tracking calls, reschedules failed deliveries, confirms addresses before the rider leaves and keeps customers updated without your call centre picking up.

Meet Chitti

How the call opens in Tamil

Example lines from a call for SwiftShip Couriers, with the English meaning under each.

Example lines in Tamil
  1. வணக்கம்! நான் SwiftShip Couriers-இலிருந்து சிட்டி பேசுகிறேன்.Hello! This is Chitti calling from SwiftShip Couriers.
  2. தயவுசெய்து உங்கள் ஆர்டர் எண்ணைச் சொல்லுங்கள், இப்போதே நிலையைப் பார்க்கிறேன்.Please tell me your order number, and I'll check the status right away.
  3. உங்கள் வரவிருக்கும் கெடு தேதியை நினைவூட்டவே அழைக்கிறேன்.I'm calling to remind you about your upcoming due date.
  4. நன்றி! விரைவில் உங்களுக்கு உறுதிப்படுத்தல் செய்தி வரும்.Thank you! You'll receive a confirmation message shortly.

Your recipients and Tamil

Tamil is the first language of about 6.9 crore people in India (Census 2011), mostly in Tamil Nadu and Puducherry, with large communities in Karnataka, Kerala and abroad.

A typical caller: “Naalaikku appointment kidaikkuma? Evening-na convenient-a irukkum.” (Can I get an appointment tomorrow? Evening would be convenient.)

Tamil is supported by the speech models Chitti is built on. We confirm Tamil for your business during your demo.

How Chitti handles Tamil calls

What Chitti does for logistics

  1. 01

    Answers tracking calls

    Finds the shipment by number or phone.

  2. 02

    Confirms before dispatch

    Calls to confirm the address and availability.

  3. 03

    Reschedules

    Offers the next delivery window after a failed attempt.

  4. 04

    Updates the record

    Logs the new slot and notifies the customer.

A full example call for logistics

Logistics in Tamil-speaking cities

Frequently asked questions

How does Chitti address recipients in Tamil?

Chitti uses the respectful நீங்கள் (neengal) with every caller.

Can Chitti handle high call volumes?

Yes. Chitti takes many calls at the same time, so peak days don't build a queue.

Hear Chitti call your recipients in Tamil.

See the complete system live: marketing, lead capture, AI voice calling, sales conversion, and analytics.

See how it works