Gujarati AI voice agent for pharmacies

An AI voice agent for pharmacies whose customers speak Gujarati. Chitti takes refill orders over the phone, checks whether the customer has a valid prescription on file, confirms the delivery address and reminds regular customers when a monthly refill is due.

Meet Chitti

How the call opens in Gujarati

Example lines from a call for Lotus Pharmacy, with the English meaning under each.

Example lines in Gujarati
  1. નમસ્તે! હું Lotus Pharmacy તરફથી ચિટ્ટી બોલું છું.Hello! This is Chitti calling from Lotus Pharmacy.
  2. આજે તમે શું ઓર્ડર કરવા માંગો છો?What would you like to order today?
  3. કૃપા કરીને તમારો ઓર્ડર નંબર જણાવો, હું હમણાં જ સ્ટેટસ તપાસું છું.Please tell me your order number, and I'll check the status right away.
  4. આભાર! તમને ટૂંક સમયમાં કન્ફર્મેશન મેસેજ મળશે.Thank you! You'll receive a confirmation message shortly.

Your customers and Gujarati

Gujarati is the first language of about 5.5 crore people in India (Census 2011), mostly in Gujarat, Dadra and Nagar Haveli and Daman and Diu, with large business communities in Mumbai and abroad.

A typical caller: “Kaal nu appointment malse? Saanje hoy to saru.” (Will I get an appointment tomorrow? Evening would be good.)

Gujarati is supported by the speech models Chitti is built on. We confirm Gujarati for your business during your demo.

How Chitti handles Gujarati calls

What Chitti does for pharmacies

  1. 01

    Takes the order

    Notes the medicines, strength and quantity, and reads them back.

  2. 02

    Checks the prescription

    Asks the customer to share a prescription where one is needed.

  3. 03

    Confirms delivery

    Confirms the address and delivery or pickup time.

  4. 04

    Reminds for refills

    Calls regular customers when their monthly refill is due.

A full example call for pharmacies

Frequently asked questions

How does Chitti address customers in Gujarati?

Chitti uses the respectful તમે (tame) or આપ (aap) with every caller.

Does Chitti recommend medicines?

No. Chitti takes orders for what the customer asks for and never suggests or substitutes medicines.

Hear Chitti call your customers in Gujarati.

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