Marathi AI voice agent for pharmacies

An AI voice agent for pharmacies whose customers speak Marathi. Chitti takes refill orders over the phone, checks whether the customer has a valid prescription on file, confirms the delivery address and reminds regular customers when a monthly refill is due.

Meet Chitti

How the call opens in Marathi

Example lines from a call for Lotus Pharmacy, with the English meaning under each.

Example lines in Marathi

नमस्कार! मी Lotus Pharmacy कडून चिट्टी बोलत आहे.Hello! This is Chitti calling from Lotus Pharmacy.
आज तुम्हाला काय ऑर्डर करायचे आहे?What would you like to order today?
कृपया तुमचा ऑर्डर नंबर सांगा, स्टेटस लगेच तपासले जाईल.Please tell me your order number, and I'll check the status right away.
धन्यवाद! तुम्हाला लवकरच कन्फर्मेशन मेसेज मिळेल.Thank you! You'll receive a confirmation message shortly.

Your customers and Marathi

Marathi is the first language of about 8.3 crore people in India (Census 2011), mostly in Maharashtra and Goa, with communities in Karnataka, Madhya Pradesh and Gujarat.

A typical caller: “Udyacha appointment milel ka? Sandhyakali asel tar bara.” (Can I get an appointment tomorrow? Evening would be good.)

Marathi is supported by the speech models Chitti is built on. We confirm Marathi for your business during your demo.

How Chitti handles Marathi calls

What Chitti does for pharmacies

01
Takes the order
Notes the medicines, strength and quantity, and reads them back.
02
Checks the prescription
Asks the customer to share a prescription where one is needed.
03
Confirms delivery
Confirms the address and delivery or pickup time.
04
Reminds for refills
Calls regular customers when their monthly refill is due.

A full example call for pharmacies