Tamil AI voice agent for pharmacies

An AI voice agent for pharmacies whose customers speak Tamil. Chitti takes refill orders over the phone, checks whether the customer has a valid prescription on file, confirms the delivery address and reminds regular customers when a monthly refill is due.

Meet Chitti

How the call opens in Tamil

Example lines from a call for Lotus Pharmacy, with the English meaning under each.

Example lines in Tamil

வணக்கம்! நான் Lotus Pharmacy-இலிருந்து சிட்டி பேசுகிறேன்.Hello! This is Chitti calling from Lotus Pharmacy.
இன்று நீங்கள் என்ன ஆர்டர் செய்ய விரும்புகிறீர்கள்?What would you like to order today?
தயவுசெய்து உங்கள் ஆர்டர் எண்ணைச் சொல்லுங்கள், இப்போதே நிலையைப் பார்க்கிறேன்.Please tell me your order number, and I'll check the status right away.
நன்றி! விரைவில் உங்களுக்கு உறுதிப்படுத்தல் செய்தி வரும்.Thank you! You'll receive a confirmation message shortly.

Your customers and Tamil

Tamil is the first language of about 6.9 crore people in India (Census 2011), mostly in Tamil Nadu and Puducherry, with large communities in Karnataka, Kerala and abroad.

A typical caller: “Naalaikku appointment kidaikkuma? Evening-na convenient-a irukkum.” (Can I get an appointment tomorrow? Evening would be convenient.)

Tamil is supported by the speech models Chitti is built on. We confirm Tamil for your business during your demo.

How Chitti handles Tamil calls

What Chitti does for pharmacies

01
Takes the order
Notes the medicines, strength and quantity, and reads them back.
02
Checks the prescription
Asks the customer to share a prescription where one is needed.
03
Confirms delivery
Confirms the address and delivery or pickup time.
04
Reminds for refills
Calls regular customers when their monthly refill is due.

A full example call for pharmacies