Kannada AI voice agent for pharmacies

An AI voice agent for pharmacies whose customers speak Kannada. Chitti takes refill orders over the phone, checks whether the customer has a valid prescription on file, confirms the delivery address and reminds regular customers when a monthly refill is due.

Meet Chitti

How the call opens in Kannada

Example lines from a call for Lotus Pharmacy, with the English meaning under each.

Example lines in Kannada

ನಮಸ್ಕಾರ! ನಾನು Lotus Pharmacy ಕಡೆಯಿಂದ ಚಿಟ್ಟಿ ಮಾತನಾಡುತ್ತಿದ್ದೇನೆ.Hello! This is Chitti calling from Lotus Pharmacy.
ಇವತ್ತು ನೀವು ಏನು ಆರ್ಡರ್ ಮಾಡಲು ಬಯಸುತ್ತೀರಿ?What would you like to order today?
ದಯವಿಟ್ಟು ನಿಮ್ಮ ಆರ್ಡರ್ ನಂಬರ್ ಹೇಳಿ, ಈಗಲೇ ಸ್ಟೇಟಸ್ ನೋಡುತ್ತೇನೆ.Please tell me your order number, and I'll check the status right away.
ಧನ್ಯವಾದಗಳು! ನಿಮಗೆ ಶೀಘ್ರದಲ್ಲೇ ದೃಢೀಕರಣ ಸಂದೇಶ ಬರುತ್ತದೆ.Thank you! You'll receive a confirmation message shortly.

Your customers and Kannada

Kannada is the first language of about 4.4 crore people in India (Census 2011), mostly in Karnataka, with communities in Maharashtra, Andhra Pradesh and Tamil Nadu.

A typical caller: “Naale appointment sigutta? Evening aadre olledu.” (Can I get an appointment tomorrow? Evening would be good.)

Kannada is supported by the speech models Chitti is built on. We confirm Kannada for your business during your demo.

How Chitti handles Kannada calls

What Chitti does for pharmacies

01
Takes the order
Notes the medicines, strength and quantity, and reads them back.
02
Checks the prescription
Asks the customer to share a prescription where one is needed.
03
Confirms delivery
Confirms the address and delivery or pickup time.
04
Reminds for refills
Calls regular customers when their monthly refill is due.

A full example call for pharmacies