Hindi AI voice agent for pharmacies
Chitti talks to your customers in Hindi. Chitti takes refill orders over the phone, checks whether the customer has a valid prescription on file, confirms the delivery address and reminds regular customers when a monthly refill is due.
How the call opens in Hindi
Example lines from a call for Lotus Pharmacy, with the English meaning under each.
- नमस्ते! मैं Lotus Pharmacy से चिट्टी हूँ।Hello! This is Chitti calling from Lotus Pharmacy.
- आज आप क्या ऑर्डर करना चाहेंगे?What would you like to order today?
- कृपया अपना ऑर्डर नंबर बताइए, स्टेटस अभी चेक हो जाएगा।Please tell me your order number, and I'll check the status right away.
- धन्यवाद! आपको जल्द ही कन्फ़र्मेशन मैसेज मिल जाएगा।Thank you! You'll receive a confirmation message shortly.
Your customers and Hindi
Hindi is the first language of about 52.8 crore people in India (Census 2011), mostly in Uttar Pradesh, Bihar, Madhya Pradesh, Rajasthan, Delhi, Haryana, Jharkhand, Chhattisgarh, Uttarakhand and Himachal Pradesh, and understood across most of India.
A typical caller: “Kal ka slot available hai kya? Morning mein ho jaye toh best.” (Is tomorrow's slot available? Morning would be best.)
What Chitti does for pharmacies
- 01
Takes the order
Notes the medicines, strength and quantity, and reads them back.
- 02
Checks the prescription
Asks the customer to share a prescription where one is needed.
- 03
Confirms delivery
Confirms the address and delivery or pickup time.
- 04
Reminds for refills
Calls regular customers when their monthly refill is due.
Frequently asked questions
Can Chitti talk to customers in Hindi?
Yes. Chitti answers and calls customers in Hindi, and switches to English or Hindi when they do.
Does Chitti recommend medicines?
No. Chitti takes orders for what the customer asks for and never suggests or substitutes medicines.
Hear Chitti call your customers in Hindi.
See the complete system live: marketing, lead capture, AI voice calling, sales conversion, and analytics.