Hindi AI voice agent for e-commerce
Chitti talks to your shoppers in Hindi. Chitti answers order status questions, starts returns and exchanges, and routes anything urgent to your team, so customers get answers without waiting in a queue.
How the call opens in Hindi
Example lines from a call for UrbanCart, with the English meaning under each.
- नमस्ते! मैं UrbanCart से चिट्टी हूँ।Hello! This is Chitti calling from UrbanCart.
- कृपया अपना ऑर्डर नंबर बताइए, स्टेटस अभी चेक हो जाएगा।Please tell me your order number, and I'll check the status right away.
- यह कॉल आपको आपकी आने वाली नियत तारीख याद दिलाने के लिए है।I'm calling to remind you about your upcoming due date.
- धन्यवाद! आपको जल्द ही कन्फ़र्मेशन मैसेज मिल जाएगा।Thank you! You'll receive a confirmation message shortly.
Your shoppers and Hindi
Hindi is the first language of about 52.8 crore people in India (Census 2011), mostly in Uttar Pradesh, Bihar, Madhya Pradesh, Rajasthan, Delhi, Haryana, Jharkhand, Chhattisgarh, Uttarakhand and Himachal Pradesh, and understood across most of India.
A typical caller: “Kal ka slot available hai kya? Morning mein ho jaye toh best.” (Is tomorrow's slot available? Morning would be best.)
What Chitti does for e-commerce
- 01
Answers the call
Asks for the order number or registered phone number.
- 02
Looks up the order
Gives the status from your store system.
- 03
Resolves or escalates
Starts a return or exchange, or flags it for your team.
- 04
Logs the outcome
Records everything for the next agent.
Frequently asked questions
Can Chitti talk to shoppers in Hindi?
Yes. Chitti answers and calls shoppers in Hindi, and switches to English or Hindi when they do.
Can Chitti see order status?
Yes, when your store system is connected, Chitti reads the live status for the caller.
Hear Chitti call your shoppers in Hindi.
See the complete system live: marketing, lead capture, AI voice calling, sales conversion, and analytics.