Telugu AI voice agent for e-commerce
Chitti talks to your shoppers in Telugu. Chitti answers order status questions, starts returns and exchanges, and routes anything urgent to your team, so customers get answers without waiting in a queue.
How the call opens in Telugu
Example lines from a call for UrbanCart, with the English meaning under each.
- నమస్కారం! నేను UrbanCart నుండి చిట్టి మాట్లాడుతున్నాను.Hello! This is Chitti calling from UrbanCart.
- దయచేసి మీ ఆర్డర్ నంబర్ చెప్పండి, ఇప్పుడే స్టేటస్ చూస్తాను.Please tell me your order number, and I'll check the status right away.
- మీ రాబోయే గడువు తేదీ గురించి గుర్తు చేయడానికి కాల్ చేశాను.I'm calling to remind you about your upcoming due date.
- ధన్యవాదాలు! మీకు త్వరలో కన్ఫర్మేషన్ మెసేజ్ వస్తుంది.Thank you! You'll receive a confirmation message shortly.
Your shoppers and Telugu
Telugu is the first language of about 8.1 crore people in India (Census 2011), mostly in Andhra Pradesh and Telangana, with large communities in Karnataka, Tamil Nadu and Maharashtra.
A typical caller: “Saturday ki appointment book cheyandi, evening aithe better.” (Please book the appointment for Saturday; evening would be better.)
What Chitti does for e-commerce
- 01
Answers the call
Asks for the order number or registered phone number.
- 02
Looks up the order
Gives the status from your store system.
- 03
Resolves or escalates
Starts a return or exchange, or flags it for your team.
- 04
Logs the outcome
Records everything for the next agent.
E-commerce in Telugu-speaking cities
Frequently asked questions
Can Chitti talk to shoppers in Telugu?
Yes. Chitti answers and calls shoppers in Telugu, and switches to English or Hindi when they do.
Can Chitti see order status?
Yes, when your store system is connected, Chitti reads the live status for the caller.
Hear Chitti call your shoppers in Telugu.
See the complete system live: marketing, lead capture, AI voice calling, sales conversion, and analytics.