Marathi AI voice agent for e-commerce
An AI voice agent for e-commerce whose shoppers speak Marathi. Chitti answers order status questions, starts returns and exchanges, and routes anything urgent to your team, so customers get answers without waiting in a queue.
How the call opens in Marathi
Example lines from a call for UrbanCart, with the English meaning under each.
- नमस्कार! मी UrbanCart कडून चिट्टी बोलत आहे.Hello! This is Chitti calling from UrbanCart.
- कृपया तुमचा ऑर्डर नंबर सांगा, स्टेटस लगेच तपासले जाईल.Please tell me your order number, and I'll check the status right away.
- तुमची आगामी देय तारीख लक्षात आणून देण्यासाठी हा कॉल आहे.I'm calling to remind you about your upcoming due date.
- धन्यवाद! तुम्हाला लवकरच कन्फर्मेशन मेसेज मिळेल.Thank you! You'll receive a confirmation message shortly.
Your shoppers and Marathi
Marathi is the first language of about 8.3 crore people in India (Census 2011), mostly in Maharashtra and Goa, with communities in Karnataka, Madhya Pradesh and Gujarat.
A typical caller: “Udyacha appointment milel ka? Sandhyakali asel tar bara.” (Can I get an appointment tomorrow? Evening would be good.)
Marathi is supported by the speech models Chitti is built on. We confirm Marathi for your business during your demo.
What Chitti does for e-commerce
- 01
Answers the call
Asks for the order number or registered phone number.
- 02
Looks up the order
Gives the status from your store system.
- 03
Resolves or escalates
Starts a return or exchange, or flags it for your team.
- 04
Logs the outcome
Records everything for the next agent.
E-commerce in Marathi-speaking cities
Frequently asked questions
How does Chitti address shoppers in Marathi?
Chitti uses the respectful तुम्ही (tumhi) or आपण (aapan) with every caller.
Can Chitti see order status?
Yes, when your store system is connected, Chitti reads the live status for the caller.
Hear Chitti call your shoppers in Marathi.
See the complete system live: marketing, lead capture, AI voice calling, sales conversion, and analytics.