Kannada AI voice agent for e-commerce
An AI voice agent for e-commerce whose shoppers speak Kannada. Chitti answers order status questions, starts returns and exchanges, and routes anything urgent to your team, so customers get answers without waiting in a queue.
How the call opens in Kannada
Example lines from a call for UrbanCart, with the English meaning under each.
- ನಮಸ್ಕಾರ! ನಾನು UrbanCart ಕಡೆಯಿಂದ ಚಿಟ್ಟಿ ಮಾತನಾಡುತ್ತಿದ್ದೇನೆ.Hello! This is Chitti calling from UrbanCart.
- ದಯವಿಟ್ಟು ನಿಮ್ಮ ಆರ್ಡರ್ ನಂಬರ್ ಹೇಳಿ, ಈಗಲೇ ಸ್ಟೇಟಸ್ ನೋಡುತ್ತೇನೆ.Please tell me your order number, and I'll check the status right away.
- ನಿಮ್ಮ ಮುಂಬರುವ ಗಡುವು ದಿನಾಂಕವನ್ನು ನೆನಪಿಸಲು ಕರೆ ಮಾಡಿದ್ದೇನೆ.I'm calling to remind you about your upcoming due date.
- ಧನ್ಯವಾದಗಳು! ನಿಮಗೆ ಶೀಘ್ರದಲ್ಲೇ ದೃಢೀಕರಣ ಸಂದೇಶ ಬರುತ್ತದೆ.Thank you! You'll receive a confirmation message shortly.
Your shoppers and Kannada
Kannada is the first language of about 4.4 crore people in India (Census 2011), mostly in Karnataka, with communities in Maharashtra, Andhra Pradesh and Tamil Nadu.
A typical caller: “Naale appointment sigutta? Evening aadre olledu.” (Can I get an appointment tomorrow? Evening would be good.)
Kannada is supported by the speech models Chitti is built on. We confirm Kannada for your business during your demo.
What Chitti does for e-commerce
- 01
Answers the call
Asks for the order number or registered phone number.
- 02
Looks up the order
Gives the status from your store system.
- 03
Resolves or escalates
Starts a return or exchange, or flags it for your team.
- 04
Logs the outcome
Records everything for the next agent.
E-commerce in Kannada-speaking cities
Frequently asked questions
How does Chitti address shoppers in Kannada?
Chitti uses the respectful ನೀವು (neevu) with every caller.
Can Chitti see order status?
Yes, when your store system is connected, Chitti reads the live status for the caller.
Hear Chitti call your shoppers in Kannada.
See the complete system live: marketing, lead capture, AI voice calling, sales conversion, and analytics.